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Category: Business and Industry

Date Submitted: 09/28/2011 10:21 PM

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Communication.

In order to attract the best talent to an organization, a culture of diversity and open communication is needed. Once an organization has the best talent it can find, the organization can improve efficiency and have more wide-spread viewpoints to learn from. Care must be taken though, to make sure the organizational culture is compatible with the strategic goals of an organization.

Two types of organizational communication exist, formal and informal. Organizations of all sizes make use of both, whether directly or indirectly. Formal channels of communication generally follow the chain of command from top down. Informal channels on the other hand tend to be more open and spontaneous.

The all channel network implies equal usage of all communication linkages and is typical of a new group. As the group develops the network evolves around issues of centrality and distance to create linkages for delivering and receiving messages to other members in the group. Some networks are faster and more efficient than others. For example, the centralized wheel or chain networks require that information is delivered to the central contact before others receive. Obviously, this takes much more time than the circle network which allows group members to deliver and receive information relatively quickly. The type of network employed by group members may change continuously throughout its evolution.

As with the leadership style, I observed a direct link of group interaction with the stage of the group's development. For example, in the venturing stage, the communication network was similar to the All-channel model, as everyone talked openly and tried to get a feel for each other and the review process. As the project review team entered the exploring stage, the network took the form of the wheel model, whereby most of the interaction revolved around the designated project leader. Finally, in the integrating stage, the network became the circle model where...