E-Procurement Seminar Topic

JOURNAL OF PUBLIC PROCUREMENT, VOLUME 6, ISSUES 1 & 3, 70-99

2006

CRITICAL FACTORS THAT INFLUENCE E-PROCUREMENT IMPLEMENTATION SUCCESS IN THE PUBLIC SECTOR Kishor Vaidya, A. S. M. Sajeev and Guy Callender*

ABSTRACT. This paper presents the results of a literature survey developed to support a proposed model of the Critical Success Factors (CSFs) likely to impact the success of e-Procurement initiatives in the public sector. It identifies a number of relevant variables for each CSF and presents a model for future research. It also analyses the relative importance of different CSFs and observes that organization and management factors are the most important category for success of e-Procurement initiatives. If e-Procurement initiatives in the public sector are to assist the development of e-Procurement across the information economy, there should be wider discussion and agreement on what constitutes the relevant CSFs and how the achievement of success can be assessed. INTRODUCTION

A number of public sector agencies worldwide have identified Electronic Procurement (e-Procurement) as a priority e-Government agenda and have implemented or are in the process of implementing buyside e-Procurement systems. However, the scholarly evaluation of e------------------* K. Vaidya and A.S.M. Sajeev, Ph.D, are Ph.D. Candidate and Professor and

Chair of IT and Computer Science, respectively, School of Mathematics, Statistics and Computer Science, University of New England, Australia. Mr Vaidya’s research interests are in the domains of adoption, implementation, performance measurement of e-Commerce innovations, and public procurement. Dr. Sajeev’s research interests are in the areas of Software Engineering and Web Engineering. Dr. Callender is Foundation Professor and Chair of Leadership of Strategic Procurement and, Editor-in-Chief of the Journal of Contemporary Issues in Business and Government, Curtin University of Technology, Australia. His research interests are...