Allstate Goal Process

Allstate’s Goal Setting Process

Effective Or Not?

Michael Young

Strayer University

Discuss the following related to Allstate Insurance company using the goal setting

process, evaluate Allstate’s goal setting process, and determine whether it is effective or

not.

Allstate is one of the largest insurance companies in the country, and has a dominant share of the insurance market. A great deal of its success is due to the goal setting system it has set in place for the company. This system provides its employees a road map for success in the insurance industry. They have quarterly leadership matrix that measures leadership. They also have surveys to get feed back from there employees. Allstate puts a strong emphasis on diversity. They have put together a four step goal setting process to drive the success of there company.

Step 1: Succession programming, they select and develop candidates for each key position. Allstate’s (MIS) or management information systems allows them to track and measure important factors for career opportunities for all of its employees, ensuring that the company’s future workforce will be diverse from entry level all the way up to upper management.

Step 2: Development Through the company’s employee development process, every employee is assessed on there current job skills and a plan of development is created illustrating the necessary skills needed for advancement.

Step 3: Measurement. Twice a year the company takes a survey called the diversity index. This is a online survey for employees to give feedback. This process is known as the Quality Leadership Measurement System (QLMS).

Step 4: Accountability and reward. The company’s diversity goals link insentive compensation by giving each manager a 25% merit payout based on the Diversity Index and the QLMS. (Hellriegel & Slocum 2011, 215-216)

Lets now look at each of the four steps and reveal how this...