Submitted by: Submitted by VivianTan90
Views: 425
Words: 506
Pages: 3
Category: Business and Industry
Date Submitted: 11/05/2011 09:16 PM
Learning Outcomes
You should be able to:
• Demonstrate theoretical and applied knowledge of the use of contemporary benchmarking standards and how these may inform a repositioning of the organisation to its stakeholders.
• Demonstrate critical analysis of the development in international management standards from a procedural to process based approach to management and the importance of this in sustaining quality goods and services.
• Justify the recommendation of techniques through which an organisation may achieve measured business excellence.
Assignment Description
This assignment comprises 50% of your total marks for this module.
You are required to write a 2000 word essay on either ONE of the following topics below:
i. Describe the relationship among the various quality costs in a company of your choice. Analyse the efforts the company should focus on to further improve the quality of its products/services, with appropriate justifications.
ii. Discuss how issues of communication, responsibility, authority, commitment, and motivation relate to quality in all aspects of a company’s operation. You may base these on a company of your choice.
Specification of Assignment:
1. You are required to choose an appropriate essay format for the topic chosen. (Essay formats such as Argumentative, Discussion and etc)
2. You should have a minimum of 6 references to substantiate your research and essay writing. You are REQUIRED to use Harvard referencing methods for this assignment.
3. The essay should be well-structured and the use of proper paragraphs for topic separation is encouraged.
4. The essay must adhere to standard academic documentation standards:
▪ Font Type: Times New Roman
▪ Font Size: 12 pts
▪ Line Spacing: 1.5-line spacing
Marking Criteria
Your essay will be marked based on the following criteria:-
| Content & Facts – systematic & analytical ability...