Empowerment

Essay 6 Title :

Analyse the effectiveness of ‘empowerment’ practices in international hospitality and tourism companies within the context of contemporary employee relations theory.

The empowerment is related to the employees, the frontline managers and supervisors, or to the organisation as an entity, “the empowered organisation”.

These differences rotate around unitary rhetoric for integrating the interests and efforts of both the employers and employees with the assumptions that low-level employees can contribute to management decisions and in so doing the enhance the performance eof the organisation. (Cunningham, Hyman, 1999).

In the past decade, business practitioners and organisational researchers (Conger and Kanungo, 1988); have embraced notions of empowerment in the workplace. Yet, until recently, the literature has lacked consensus on a definition or operationalization of empowerment in the work place.

Empowerment is the management style where managers share with the rest of the organizational members their influence in the decision-making process that is to say, the collaboration in the decision making process is not limited to the position with formal power with certain characteritics such as the information systems, training, rewarding, power sharing, leadership style and organisational culture and concerned. (Pardo 2003). Empowerment is an aspect, a technic and an application which emphasizes more contribution of labours(Kocel 2003).

Empowerment applications in hotel enterprises are an important method to increase personnel productivity , which make them feel esteemed by the management by including the employees in the decisional activities by asking them to participate in the planning stage, and by recompensing and supporting them with continuous sufficient training.

The basic source of providing competitive advantage and the customer satisfaction in the hotel enterprises is the employee. An empowerment application plays a...