Submitted by: Submitted by jhyky
Views: 1532
Words: 530
Pages: 3
Category: Business and Industry
Date Submitted: 11/15/2011 01:07 AM
Case Study #1
Weight Solutions Clinic-Bariatric Surgery Center
40%
1. Flow map
60%
D.
2nd Appointment
5mins
E.
Test
60mins
F.
Test Available
Within 2weeks
C.
Test Request
10mins
START
B.
Initial Consultation
20 mins
A.
1st Appointment
5 mins
Disapproved 50%
K.
Visiting Surgeon
15mins
J. Setting Appointment
5mins
I. Request Additional Test
3 weeks
Insurance
Approved
Or
Disapproved
Cash
or
Insurance
H.
Test Approval
3 weeks
G.
Letter preparation
20mins
L.
Additional Test
15mins
N. Receiving
Final Decision
2 weeks
M. Add. Test Result available
Within 2days
Approved
50%
Cash
80%
90%
O. Pre-surgery appointment
5mins
10%
END
Give up the surgery
S. Patients PREP and wheeled
30mins
T. Surgery room disinfection
15mins
U. Operating team
PREP and cleaned
15mins
R.
Seminar
60mins
Q. Surgery Scheduling
10mins
P. Pre-surgery Visit
20mins
60%
W. Recovery and Check up
4days
V.
Open Surgery
45mins
Open
Or
Laparoscopic
Z.
Follow up
30mins
Y. Recovery and Check up
2days
X. Laparoscopic Surgery
75mins
40%
END
2. Minimum Time
-Cash/ Open bariatric surgery: 6days, 250 minutes
-Insurance/ Open bariatric surgery: 1) Quick approval: 3 weeks, 6days, 300 minutes
2) Late approval: 8 weeks, 8days, 350 minutes
Avg. 5.5 weeks, 7days, 325 minutes
-Cash/ Laparoscopic surgery: 4days 310 minutes
-Insurance/ Laparoscopic surgery: 1) Quick approval: 3weeks, 4days 330 minutes
2) Late approval: 8weeks, 6days, 380 minutes
Avg. 5.5 weeks, 5 days, 350 minutes
3. Open surgery/ Cash - How many patients/ week? For each beginning of the week
1) 24+24+15 = 63 patients/ week
2) Bottleneck resource? In-patient rooms
Laparoscopic surgery/ Cash - How many patients/week?
1) For each day of the week 16 x 5 = 80 patients/ week
2) Bottleneck resource? Operation rooms
4. All patients: Cash/ Open surgery (100 waiting patients before...