생수온더비치

Case Analysis

[pic]

Prepared for:

Dr. Alok Chakrabarti

New Jersey Institute of Technology

Management Strategies for E-Commerce

Fall 2007 – MIS 625-851

September 30, 2007

Prepared by:

Saad Alshehri

Shan Balasubramanian

Amy Farina (Steed)

Michael Monteleone

Preface

For over a century communication through wired means has utilized the all too familiar invention of Alexander Graham Bell. The long solo reign at the top for the common telephone has enjoyed periodic technical enhancements, but nothing too strikingly different from a consumer’s point of view. The invention of the personal computer, networking protocols and then Internet has paved the way for innovations in the communications industry that is leading to nothing short of a revolution. The latest trend has been a technology called VoIP. Voice over Internet Protocol is somewhat of a misnomer – simply because this technology includes voice, text/data, and video communication capabilities.

What awed mankind during Bell’s time was hearing a simple voice over a wired line. Today, far superior technology within the same realm continues to fascinate, as it transmits voice and data over the Internet, the unified global network that connects us all. This excitement over the possibilities has strong business implications and creates opportunities to be capitalized on serving public interest. In the new digital economy, the focus is on the consumer and catering to their wishes is every eBusiness executive’s opportunity, and responsibility…

Introduction

…Two such visionaries who capitalized on technological innovations, more specifically, the VoIP trend, are Niklas Zennstrom and Janus Friis; co-founders of Skype. The peer-to-peer (P2P) VoIP network they created started from decent seed capital and adequate human resources. While these two pillars contributed to the structural integrity of an organization bound for success, it was essentially public acceptance that put...