Week 4 Com285 Individual Paper

Business Writing Portfolio Paper

Part 1: Business Writing Steps:

1. Determine the message to be communicated to the stake holders.

a. What is the message which needs to be addressed?

b. Who will this message be addressed to?

c. What channel of communication should be used?

i. Memo

ii. Letter

iii. Email communication

2. Draft the message and proofread to ensure a clear communication.

d. Does the message follow the examples given in the book?

e. In the case of a letter or memo, does the message have headers and signatures sections signifying a letter or memo?

f. Is the message communicated clearly and in active tone?

g. If the message is negative, is the message communicated with a positive spin?

3. Revise, spell check and proofread the communication.

h. Make any changes that were identified during the proofread above.

i. Perform a spell check on the message.

j. Proofread one last time to ensure that the message is clear and concise as effective.

k. Deliver the message via the channel selected.

Part 2: Portfolio:

1. Mangers letter – page 3

2. Store employees memo – page 4

3. Customers email message – page 5

A Clothing & Shoe Retail Store 1234 Beverly Hills Blvd.

Beverly Hills, CA 90210

Changes in Employee Work Hours

And New Store Hours

Dear Store Mangers,

In lieu of the skyrocketing gasoline prices and increased cost of operation, the store will be cutting the hours of operation by two hours per day. The store will open one hour later and close one hour earlier each day Monday through Saturday. The hours of operation will be 10 AM till 8 PM each day the store is open. The store will be closed on Sunday’s as usual.

There will be no hours cut to managers and full time employees. All fulltime employees will still have the opportunity to work forty hours per week. Both full time employees and part time...