Communication: Science or Art?

Communication: Science or Art? |

Communication: Science or Art? |

MGMT-535 |

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Kaci Dian |

8/12/2011 |

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Abstract

Communication more commonly is a science, and for this paper it will be the stance I will be taking. “We send from 100 to 300 messages a day. These include the message we intend to send; the message we actually send; the message as the hearer interprets it; the response of the hearer based on what he or she heard; and our reaction to the exchange of words, meaning and interpretation (Effective Communication, 2004).” Effective communication is actually very complex and requires both parties to collaborate and engage in a two-way exchange. Communication is so important in each and everyone’s daily lives. It’s vital to pay attention to the different styles. Communication is a science because communication skills are one’s you must learn to acquire through study, research, and practice.

Throughout this class the research has shown that communication can be both an art and a science, depending on how things are viewed. Communication more commonly is a science, and for this paper it will be the stance I will be taking. “Excellent communication skills are the key to whether or not prospects and clients trust you, follow your advice, or refer and introduce you to others. The fundamentals of excellent communication are to know the right questions to ask and when to ask them, listen with empathy, and when it's your turn to talk, articulate your ideas and your advice with conviction in a way that's all about your prospects and clients. This will let them respond positively and take appropriate action. Great communicators also tell the truth. The truth should be compelling enough to inspire your prospects and clients to action without having to resort to exaggeration or embellishment to make your point about why a prospect should hire you or why a client should act based on your advice (Bachrach, 2011).”

“Communication is the...