Submitted by: Submitted by deadmansalarm
Views: 487
Words: 364
Pages: 2
Category: Business and Industry
Date Submitted: 03/02/2012 06:57 AM
Case Title: Ellen Moore Name: Sandeep Akki
The Ellen Moore case study provides a classic example of how cultural differences play a major hindrance in global operation of a business. This case study puts forward a multilayered problem:
-Hierarchical structure followed by Koreans- the strict hierarchy structure acts as a hindrance to communicate between the subordinates and the manager.
-Areas of authority are unclear- Jack was made to believe that he would be heading the team whereas Ellen thought both would be co-managers and would take decisions after consulting together.
-Position of women in society- Women in Korea do not hold strategic positions in business world which is majorly dominated by men. Taking orders from a female attacks their dignity and pride.
These problems are leading to delays and overall failure to complete the client’s project in time.
Recommendation:
Solutions must serve the following purposes:
- Clear reporting method.
- Plan to put the project back on schedule.
- Not to strain relationship with the Venture Party.
It would solve all the above mentioned problems if Jack’s position is changed to HR of his team thereby preventing the “shame” he would feel in front of his team if removed. This will prevent straining of relations with JVC. Ellen will be focusing on strategy and planning. This would enable Ellen to use her experience and expertise which the Korean team lacks to complete the project. Both would have to report to Andrew and thereby preventing any overlap of the areas of work. With everything in place the project can be salvaged from its present position. Ellen would communicate the requirements and technical information to Jack who would guide his team to desired results. This way Ellen gets the results she wants and Jack can still act as a leader to his team in line with the Korean culture.
A win-win situation must exist in order to prevent straining of relations when operating in joint ventures.
Question: Why...