Iso vs. Edward Deming’s 14 Points

ISO vs. Edward Deming’s 14 Points

Quality control refers to the process, most often implemented in manufacturing, of monitoring the quality of finished products through statistical measures and an overall corporate commitment to producing defect-free products. Quality control principles can also be utilized in service industries. By comparing ISO (International Organization for Standardization) and Edward Deming’s 14 points, it is clear that the ISO is a much better system for quality improvement.

The ISO 9000 family of standards represents an international consensus on good quality management practices. It consists of standards and guidelines relating to quality management systems and related supporting standards.

ISO is the standard that provides a set of standardized requirements for a quality management system, regardless of what the user organization does, its size, or whether it is in the private, or public sector. It is the only standard in the family against which organizations can be certified. The standards set down documentation for all processes affecting quality and suggest that compliance thought auditing leads to continuous improvement.

ISO lays down what requirements your quality system must meet, but does not dictate how they should be met in any particular organization. This leaves great scope and flexibility for implementation in different business sectors and business cultures, as well as in different national cultures.

The ISO standard provides a tried and tested framework for taking a systematic approach to managing the organization's processes so that they consistently turn out product that satisfies customers' expectations. After all, without satisfied customers, an organization is in risk. To keep customers satisfied, the organization needs to meet their requirements.

Edward Deming is generally recognized as being the philosopher-guru of the Total Quality Movement. Deming developed a set of Fourteen Management Principles...