Business Communication

business comm

BUSINESS COMMUNICATION TIPS

1. (A)COMMUNICATION BARRIER

|1. WORD CHOICE |-too difficult, too technical, too easy can be a comm barrier |

| |-many words have different meanings |

| |-background knowledge and experience one person affects their understanding |

| |-foreign language, dialects, regional accents and the use of technical / specialist words should always be |

| |considered. |

|2.ENVIRONMENTAL FACTOR |-for example noise outside or during the comm |

| |-can be eliminated or reduced before comm. |

|3.POOR LISTENING |-improve the quality of the msg to address this issue |

| |-listening is a skill that can and must be learned |

| |-depend on the words used, the way the comm is expressed, our interest in the speaker |

|4.GRAMMAR SPELLING |-grammar, sentence structure, punctuation and spelling could hinder understanding. |

|5.APPEARANCE OF THE MSG |-poor appearance of written msg |

| |-wrong format |

|6.AVOID USING IDIOMS...