How to Influence People

______________________________________________________________________________Chapter 5: Managing people

Chapter 5: Managing people

5.1 OUTLINE OF CHAPTER

Good people management is far less simple or straightforward than is often thought. This chapter provides guidance on how to develop a human resources management policy that includes the essential elements of managing people effectively, ensuring that they perform to their best and develop personally through their jobs. As with the financial procedures policy document, it is advisable to have a single human resources management policy document that brings together all the organisation’s policies on the management and development of its people or human resources. The nine elements or main headings for this are presented in the diagram below. NINE POLICY ELEMENTS

Equal opportunities and diversity Prevention of bullying and harassment Terms and conditions

Health and safety

HUMAN RESOURCES POLICY

Selection and recruitment

Disciplinary procedures Staff development

Performance management Grievance procedures

Capacity building for local NGOs: A guidance manual for good practice

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5.2

EQUAL OPPORTUNITIES AND DIVERSITY

Most NGOs subscribe to principles of equal opportunities and nondiscrimination. These concepts are rooted in the commitment to ensure equality of opportunity in all matters relating to employment and conditions at work, and to a working environment and culture free from any form of discrimination. The idea of valuing diversity adds to these principles simply through a more active commitment towards the promotion of difference. In other words, an organisation that values diversity will not only seek a culture and ethos in which discrimination and inequalities of opportunity are not tolerated, but will strive to ensure that it embraces and celebrates difference....