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Strategic Business Analysis Assignment (March 2007 Examination Cycle)
Southwest Airlines
Culture, Values and Operating Practices
Table of Contents
Assignment Requirement 3
INTRODUCTION 3
Word Limit: Between 6,500 and 8,000 words. Ought not to exceed 8,000 words (excluding diagrams, visuals and appendices). 3
Case Study 3
Tasks 3
Task 1 - 20 Marks 4
Task 2 - 20 Marks 4
Task 3 - 30 Marks 4
Task 4 - 20 Marks 5
Task 5 - 10 Marks 5
Task 1 6
INTRODUCTION 6
SWOT Analysis 10
Potential resource strengths and competitive capabilities 11
Potential resource weaknesses and competitive deficiencies 17
Potential market opportunities 18
Potential market threats 20
Task 2 22
TASK 3 23
HUMAN RESOURCE PRACTICES OF SOUTHWEST AIRLINES THAT COLLECTIVELY SHOW THE COMPANY’S FOCUS ON ITS EMPLOYEES. 23
These practices have contributed to proficient execution of the company’s business strategy, right up to the present day. 28
The staff and management of Southwest Airlines is a competitive advantage but not a “prime source of competitive advantage” 29
Task 4 31
SOUTHWEST AIRLINES (SWA) AND AIRASIA (AA) 31
REFERENCES 35
APPENDIX A 37
WE WEREN'T JUST AIRBORNE YESTERDAY 37
Bibliography 42
Assignment Requirement
Introduction
The case study presents a detailed scenario from which you are required to:
• Identify and extract key information surrounding strategic business issues.
• Analyse and evaluate that information using concepts and models from the module.
• Carry out research for information not in the detailed scenario.
• Present your findings in a document written to academically acceptable standards.
Word Limit: Between 6,500 and 8,000 words. Ought not to exceed 8,000 words (excluding diagrams, visuals and appendices).
You must read the case study for key information, and then carry out the required Tasks.
Case Study...