Using Teams in Production and Operation Management

USING TEAMS IN PRODUCTION AND OPERATIONS MANAGEMENT

CONTEMPORARY BUSINESS

MAY 13, 2012

Facts

In this case study, I have been asked to research a leading manufacturer or a major retail or restaurant business. Analyze the company’s production and operations management system and evaluate the use of teams in its production and operations management.

1. Describe a major global corporation: (1) a leading manufacturer or (2) a major retail or restaurant business. Describe the type of business, market share, financials, size, and global presence;

2. Describe the company’s production or operations management;

3. Describe and evaluate the company’s use of teams in production and operations management;

4. Analyze and evaluate the company’s ability to adjust to a major economic, environmental, or natural crisis (such as the real estate crash, financial crisis, nuclear meltdown, hurricane, flood, oil spill, etc.) and communicate effectively with their employees and customers about issues caused by the crisis.

Analysis

Describe a major global corporation: (1) a leading manufacturer or (2) a major retail or restaurant business. Describe the type of business, market share, financials, size, and global presence.

In this scenario, I am going to address the above mentioned topic, regarding describing a major global restaurant business. The restaurant business that I am going to discuss is the McDonalds Corporation. McDonalds for the past decade has lead the fast food industry in sales, with serving nearly sixty eight million (68,000,000) people in one hundred and nine-teen (119) countries each day. McDonalds’ total sales to date are $27.441 billion and the company has one point six million (1.6 million) employees. McDonalds is well known for is Big Mac and its dollar menu. As a result, of these products and other products, McDonald’s has been able to capture market shares all around the world. Due to this about eighty-five (85) percent of McDonald’s...