Submitted by: Submitted by cliu111
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Category: Business and Industry
Date Submitted: 06/25/2012 01:01 PM
Google's Values:
Organizational Culture, Conflict, and Group Communication
Google's Values:
Organizational Culture, Conflict, and Group Communication
All companies have different organizational cultures to distinguish themselves from others. Their philosophy, mission, vision, and values statements are often written to explain their goals as organizations, but it may not be what companies actually do. This paper will be reviewing Google’s philosophy and mission statements and also examine the organization’s espoused values and its enacted values and further discuss the following statements:
1. Google’s espoused values do not align with its enacted values all the time.
2. The misalignment between espoused values and enacted values affect perceptions within Google.
3. Google uses conflict to improve communication within and among groups.
Google's Espoused Values Do Not Align with Its Enacted Values All the Time.
According to “Everything Google-Corporate Information” (n.d.), it clearly states the organization’s mission, “Google’s mission is to organize the world’s information and make it universally accessible and useful” (Google, 2009). The website also includes “You can make money without doing evil” as one of the Google’s philosophy, “Ten things we know to be true” (Google, 2009). On the other hand, “Google also resorted to self-censorship last month when it launched google.cn, which excludes all information deemed offensive by the Chinese authorities” (Suzanne Goldenberg, 2006). Google contradicted its statement of “universally accessible” by agreeing to self-censorship that withheld tons of information. Google had to attend US congressional hearings over this particular issue. “Be a responsible steward of the information we hold” is also in Google’s “privacy principles” (Google, 2009). In 2006, “The company was under siege by publishers for digitizing and distributing copyrighted work” (Schneiders, 2006). These are the two examples when...