Case

Chapter 1

Q4)

1) Enrolling in a Class

a) Steps or Processes involved

1) Schedule an appointment with advisor. Input here will be providing the student id and name of the advisor with whom we need the appointment

2) Activities: Discussion with advisor and based on previous classes I have completed (Advisor checks whether I have completed the required courses) and then suggests me to enroll in specific classes. Advisor enrolls in the class

3) Out Put will be enrollment confirmation

b) I will finally become a student in a particular class which fulfills the degree requirement

c) Customer : Student

Supplier: School Founder, government

Stakeholder: Everyone who serves the student from Professor, administrative department, transportation, physical facilities etc., everyone who works for the school and serves the students. Founders of the school, government,

2) Taking a class

a) Steps or Processes involved

1) Input: Attending the class, putting the effort required for the class, materials provided by the professor,

2) Activities: Enrolling for the class. Paying the fee. Buying the book for the class. Participating in class discussion, listening and understanding the lecture. Working for the class.

School also is involved in different processes like scheduling a in classroom, preparing time table, providing the location and facilities.

3) Output: Gain Knowledge and complete course requirement.

b) Here the transformation will be from less or no knowledge state to a state with a depth knowledge.

c) Customer: Student

Supplier: Entire School - Everyone who serves the student from Professor, administrative department, transportation, physical facilities etc., everyone who works for the school and serves the students.

Stakeholder: Student and Professor. School administration, also may be companies who employee the students of that class.

3) Buying a ticket for a concert

a)...