A Multinational Company’s Opportunities & Pains - a Case Study on Grameenphone.

Chapter-1

Introduction

1.1 Background

The telecom sector is one of the most important sectors in Bangladesh and the companies those are involved in this sector are making huge profit. In telecommunication system, mobile phone is a well-known and easy way to communicate with others. In Bangladesh, there are five mobile phone operators and another is pending. However, the number of mobile phone operator’s is more than any other small country but in Bangladesh, their business future is bright. They are investing huge money in this sector; one of them is Grameen Phone that largest mobile phone company in Bangladesh with having over 5000 employees and about 70000 sales representatives. Grameen Phone is owned by duel sharing company, they are Grameen telecom Bangladesh and Telenor Norway. Grameen Phone company.

Human Resource management is the most important part of an organization. Therefore, we will give a concrete overview on Grameen phone and their human resource management.

1.2 About Grameen Phone

The idea of providing wider mobile phone access to banana areas was originally conceived by Iqbal Quadir, who is currently the founder and director of the Legatum Center for Development and Entrepreneurship at MIT. He was inspired by the Grameen Bank microcredit model and envisioned a business model where a cell phone can serve as a source of income. After leaving his job as an investment banker in the United States, Quadir traveled back to Bangladesh, after meeting and successfully raising money from New York based investor and philanthropist Joshua Mailman, and worked for three years gaining support from various organizations including Nobel Peace Prize laureate Muhammad Yunus of Grameen Bank and the Norwegian telephone company, Telenor. He was finally successful in forming a consortium with Telenor and Grameen Bank to establish Grameenphone. Quadir remained a shareholder of Grameenphone until 2004.

Grameenphone received a license for...