Submitted by: Submitted by fhatur
Views: 275
Words: 1520
Pages: 7
Category: Business and Industry
Date Submitted: 07/31/2012 06:46 AM
Strategic Implementation
of a Project Support Office
A disciplined approach
Introduction
Organizations demand valid project delivery dates. First, leverage this mandate to develop valid project delivery
schedules. Use this to increase the project management skill set of the Project Support staff and to instill project
management methodology in the project teams. At the same time, assess the challenges and needs of the project
teams. Second, get clarity on the purpose, mission, roles, and responsibilities of the three players (executive
management committee, Project Support staff, and project teams) involved in product development. Third, plan the
strategy and tactics of the Project Support staff – write its business plan. Finally, reinforce project discipline in the
project teams using project launches and progress reviews as the tools to motivate adoption.
Charter of the project support office
•
A Project Support office has to lead from behind. The power is in the project teams. The people in this
office have to teach, coach, counsel, and confront the teams to deliver results.
•
The project support staff will be the honest brokers, veracity auditors, and the truth vendors. They will
provide tools and systems that stand up to corporate scrutiny.
•
A Project Support office has to be intentional about
relationships. Who will have account responsibility for the
project types? Who is responsible for the relationship with the
customer? Who relates to the executives.
•
A Project support office has to be intentional about influencing
projects. Whom has project team responsibility? Who is responsible for the relationship with the project
team? This charge allows the creation of a project liaison, facilitator, or coordinator. How to amplify Project
Support office influence is a challenge.
•
A Project Support office staff could be four-hatted – one for their technical specialty, one for project team
processes, one for project...