Qc Improvement

ICQI’2002

Pakistan’s Seventh International Convention on Quality Improvement October 26-27, 2002 , at Marriott Hotel, Karachi

Application of Seven New QC Tools

Author

Muhammad Amjad Manager Quality Assurance Newage Cables (Pvt) Limited Newage Mansion, McLeod Road Lahore - Pakistan E-mail: m_amjadkarim@hotmail.com

Pakistan’s Seventh International Convention on Quality Improvement (ICQI’2002)

2

APPLICATION OF SEVEN NEW QC TOOLS

by

Muhammad Amjad Manager Quality Assurance Newage Cables (Pvt) Limited Lahore - Pakistan

BACKGROUND

M

ost of us are familiar with the original Seven QC Tools, those are check sheets, graphs, histograms, Pareto diagrams, cause & effect diagram, scatter diagrams and control charts. These tools have proved to be extremely effective instruments for data collection and analysis, process control and quality improvement. These tools are so simple to understand and use, that they are regularly used by workplace supervisor, QC circles leaders as well as by specialist QC staff and there is little doubt that these tools will continue to be widely used. However these tools are mainly applied on numerical data. So the need of some tools for organizing the verbal data was felt. As a result of this, a committee with the aim of developing new QC tools was set up in April 1972 with the affiliation of the Japanese Scientists and Engineers (JUSE). The committee announced the results of its research in 1977 in the form of a new set of methods called The Seven New Q.C Tools or Seven Management & Planning Tools. The Seven New Q.C Tools are specially designed for sorting out verbal data, putting complex problems into solvable form, simulating creativity, and ensuring that nothing is left out when planning. They are rapidly gaining acceptance as a valuable asset in the campaign for total quality and are widely used by managers and staff in all departments from R & D through production to after-sales service. These tools are designed to...