Riordan Manufacturing

Service Request Sr-rm-004

University of Phoenix, Augusta Campus

Fundamentals of Business Systems Development

BSA 375

November 25, 2009

Riordan Manufacturing

The purpose of this paper is to answer the response to service request RM004 and analyze the HR system memo posted by the Hugh McCauley, COO of Riordan Manufacturing (H. McCauley (personal communication, August 30,, 2004). The appeal is for an assessment to integrate the present disparate tools used today to support a single integrated application (H. McCauley (personal communication, August 30,, 2004). Riordan is looking for an up to date, information systems technology for the Human Resources department (H. McCauley (personal communication, August 30,, 2004).

Company Background

Riordan Manufacturing, Inc. was founded by Dr. Riordan, a professor of chemistry. Dr. Riordan has gained numerous exclusive rights relative to manufacturing polymers into high tensile strength plastic substrates (Riordan, 2006).

The company has facilities in Albany, Georgia; Pontiac, Michigan; San Jose, California; and Hangzhou, China. Riordan products include plastic beverage containers produced at their plant in Albany, Georgia; custom carton plastic parts produced at their plant in Pontiac, Michigan; and plastic fan parts produced at the facilities in Hangzhou, China (Apollo Group, Inc., 2004). The company's research and development is done at the corporate headquarters in San Jose. Riordan's major customers are automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers (Riordan, 2006).

The China operations facility is the company's latest development which took place in 2000. Prior to this expansion, fan manufacturing was located at the Pontiac, Michigan facility. Now the Michigan facility is used to manufacture custom plastic parts.

HR System Description

Riordan Manufacturing HRIS is now running a...