World

Chapter

2

Organizational Justice, Ethics, and Corporate Social Responsibility

Chapter Outline

Organizational Justice: Fairness Matters Strategies for Promoting Organizational Justice Ethical Behavior in Organizations: Its Fundamental Nature Why Does Ethical Behavior Matter in Organizations? Ethics in the International Arena Why Do Some People Behave Unethically—At Least, Sometimes? Using Corporate Ethics Programs to Promote Ethical Behavior Beyond Ethics: Corporate Social Responsibility

Special Sections

OB Making Sense Out of Common Sense Good Ethics Is Good Business How to Do It Conducting an Ethics Audit: In Search of the “Triple Bottom-Line” OB In a Diverse World Starbucks and Dell Actively Advance the Interests of Women

Learning Objectives

After reading this chapter, you should be able to:

1. 2. 3. 4. 5. 6. Identify four different forms of organizational justice and the organizational impact of each. Describe strategies that can be used to promote organizational justice. Explain what is meant by ethical behavior and why organizations should be concerned about ethics. Explain ways of behaving ethically when conducting business internationally. Describe the individual and situational factors responsible for unethical behavior in organizations and methods for minimizing such behavior. Explain what is meant by corporate social responsibility, the forms it takes, and the nature of the relationship between responsible behavior and financial profitability.

Preview Case

The NFL: The National “Fairness” League?

Parents always admonish children to “play fairly,” and doing so is expected of them even more emphatically if they grow up to be athletes. Indeed, the sanctity of athletic events is predicated on fairness. For an athlete to gain an unfair advantage by taking performanceenhancing drugs or by breaking a rule (e.g., using a “corked bat” in baseball) is not tolerated because it gives him or her an unfair advantage. Likewise, in recent years,...