Information System

1. People Technology Interface

a. Decision Making in MIS

* Types of decision making systems,

1. Types of decision

2. Nature of decision

b. Artificial Intelligence

c. Business Applications in MIS

* CRM

* SCM

* ERP

d. Managing Knowledge

e. Ethical and Social Impact of IS

* Concepts of control issues in MIS

* Security Hazards to the System, technical solutions to privacy

* Ethics in an information society

A decision is a choice made between 2 or more available alternatives.

Decision Making is the process of choosing the best alternative for reaching objectives.

Managers make decisions affecting the organization daily and communicate those decisions to other organizational members.

Some decisions affect a large number of organization members, cost a great deal of  money to Carry out, or have a long term effect on the organization. Such significant decisions can have a major impact, not only on the management systems itself, but on the career of the manager who makes them.

Other decisions are fairly insignificant, affecting only a small member of organization members, costing little to carry out, and producing only a short term effect on the organization.

TYPES OF DECISIONS:

The decision can be classified in three types, based on the type of structure or nature of the task:

* Structured Problems

* Routine and repetitive with standard solution

* Well defined decision making procedure

* Given a well-defined set of input, a well defined set of output is defined

* Semi-structured Problems

* Has some structured aspect

* Some of the inputs or outputs or procedures are not well defined

* Unstructured Problems

* All phases of decision making process are unstructured

Simon, on the other hand, classifies decisions into two categories:

* Programmed decisions, and...