Leader Emotional Intelligence Rating’s Relationship to Employee Job Satisfaction and Organizational Performance in the Continuum Care Retirement Community Organization

Leader emotional intelligence rating’s relationship to employee job satisfaction and organizational performance in the continuum care retirement community organization

Submitted by

Daryl D. Wentland

Grand Canyon University

Phoenix, Arizona

December 19, 2012

Leader emotional intelligence rating’s relationship to employee job satisfaction and organizational performance in the continuum care retirement community organization

Introduction

There are many leadership stories in the organizational business setting that offer insights about individual leader approaches to leading but tell little about the practice of leadership; reducing leadership to short-sided advice (Harris, 2008). These stories simply state that leadership is what individuals do and that accounts of leadership practice are continued proxies for empirical studies. Harris (2008) suggested there are many theoretical and empirical tests of leadership and any new concepts or models must be examined carefully and ethically. Researchers cannot accept that a model or concept is good without adequate research, confirmation and justification.

Leadership research literature proposes there are two types of leadership: task-orientated and socio-emotional leaders (Casimir, Keith Ng, 2010). In organizational settings leadership paradigms are changing; task-orientated leaders are giving way to socio-emotional leaders or a combination of both types. The task-orientated leader applies pressure to subordinates: complete your work by the time specified; makes you work harder; tracks explicitly the amount of work completed; and forces you to work to your maximum capacity. Casimir and Keith Ng (2010) argued the socio-emotional leader is more aware of subordinate’s personal needs and when physical demands are obvious the leader acknowledges to workers that the job is difficult; expresses concerns about working conditions; expresses appreciation for worker efforts; and understands your point of view....