Tanglewood Case 6

James Batdorff

Tanglewood Case 6

Major KSAO Category Need for selection EX ED MAE RK

1 Able to follow directions y x x x x

2 Able to read y x x x x

3 Able to listen and obey y x x

4 Written communication skills y x x

5 Oral communication skills y x

6 Able to work in a group y x

7 Able to handle high stress work place y x x

8 computer skills y x x

9 dealing well with changing environment y x

10 knowledge of company mission statement N x

EX= experience check ED= education check MAE= Marshfield applicant exam RK= retail knowledge

Questions 3,4

1 When in a group who are you?

You would rather work alone (1 point)

You do what they tell you to do (2 points)

You end up leading the group (3 Points)

2 What do you think of change?

You like things to stay the way they are (1 point)

You like change because you can learn something new (3 points)

You don’t really care one way or another (2 points)

3 What type of outdoor and camping have you done?

You spend a lot of time outdoors and do lots of camping (3 points)

You try to avoid the outdoors (1 point)

You have some camping and outdoor activities (2 points)

4 What do you do when you make a mistake?

You walk away because no one will know it was you (1 point)

You fix the problem without anyone telling you to (3 points)

You tell someone that you made a mistake and it needs to be fixed (2 points)

5 If someone does something that makes you angry what do you do?

Let them know that they have upset you and try to resolve the issue (3 points)

Tell a manager and have them resolve the issue (2 points)

Tell them what’s on your mind and walk away (1 point)

6 If you see one of your friends stealing from work what would you do?

Tell them that it is wrong and they should not do it anymore (2 points)

Ignore the issue because it does not affect you (1 point)

Report them to a manager right away (3 points)

7 A customer is mad and is yelling at you...