Information Management

*Chapter 9 –* PROJECT HUMAN RESOURCE MANAGEMENT

THE IMPORTANCE OF HUMAN RESOURCE MANAGEMENT

Project human resource management is a vital component of project management, especially in the information technology field – in which qualified people are often hard to find and keep

The Global IT Workforce

Unemployment rates in many information technology occupations are among the lowest in the labor force, at only 2.3 percent.

Demand for talent is high, and several organizations can’t grow as desired due to difficulties in hiring and recruiting the people they need

Hiring managers say interpersonal skills are the most important soft skill for information technology workers

Negotiation and presentation skills also become crucial in finding and keeping a good job. Workers need to know how they personally contribute to an organization’s bottom line

Implication for the Future of IT Human Resource Management

If organizations want to be successful at implementing information technology projects, they need to understand the importance of project human resource management and take actions to make effective use of people

Proactive organizations are addressing current and future human resource needs by, for example, improving benefits, redefining work hours and incentives, and finding future workers

Other implications for the future of human resource management relate to the hours organizations expect many information technology professionals to work and how they reward performance

If companies plan their projects well, they can avoid the need for overtime, or they can make it clear that overtime is optional

Many companies also outsource more and more of their project work, project procurement management, to manage the fluctuating demand for workers

Companies can also provide incentives that use performance not hours worked, as the basis of reward. If...