Grievance Handling Management

A STUDY ON

EFFECTIVENESS OF GREIVANCE HANDLING MANAGEMEN

IN

SUPER SPINNING MILLS LIMITED

AT

HINDUPUR

Submitted in partial fulfillment of the requirement

For the award of the degree in

MASTER OF BUSINESS ADMINISTRATION

OF

JNT UNIVERSITY, ANANTAPUR

By

C.JAYALAKSHMI

(Reg No. 09F51E0009)

Under the Esteemed Guidance Of

Mr.N.Vidya Sagar Reddy MBA

[Assistant Professor in Department of Master of Business Administration]

DEPARTMENT OF MASTER OF BUSINESS ADMINISTRATION

MOULA ALI COLLEGE OF ENGINEERING & TECHNOLOGY

(Affiliated to JNT University)

ANANTAPUR-515001

(2009-2011)

DECLARATION

I here by declare that this Project Report title “A STUDY ON EFFECTIVENESS OF GREIVANCE HANDLING MANAGEMENT” in at Hindupur submitted by me to the Department of Master Of Business Administration at JNT UNIVERSITY, ANANTAPUR Is a bonafied work undertaken by me and it is not submitted to any another University or Institution for the award of any Degree Diploma/Certificate or published any time before.

(C JAYALAKSHMI)

Signature of the student

BONAFIDE CERTIFICATE

This is to certify the project work entitled “A STUDY ON EFFECTIVENESS OF GRIEVANCE HANDLING MANAGEMENT” is a bonafide work done by C JAYALAKSHMI REG NO: 09F51E0009 in partial fulfillment of the requirement for the award of Master of Business Administration by JNT University during the academic year 2009-2011.

GUIDE HEAD OF THE DEPARTMENT

Submitted for Viva-voce Examination held on ________________________

External Examiner

1.

2.

ACKNOWLEDGEMENT

❖ It gives us great ecstasy of pleasure to convey our deep and sincere...