Supply Chain

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Words: 2933

Pages: 12

Category: Business and Industry

Date Submitted: 05/11/2010 08:38 AM

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MOSCH – presentation format

Slide 1 ------------------- Title page

Slide 2 ------------------- Introduction

Brief background of Royal mail group and

DHL

Core business brands

Slide 3 Aims and Objectives

Slide 4 ------------------- Critical analysis of DHL & Royal mail group wit

With regards to their customer service approach.

In terms of strategy/philosophy, time vs. cost

What they do – boundaries

How they do it – The approach

Why they do it – Cultural mindset

Slide 8------------------- Critical evaluation of DHL & Royal mail Group

With regards to distribution& transport system approach.

In terms of strategy/philosophy, time vs. cost

What they do – boundaries

How they do it – The approach

Why they do it – Cultural mindset

Slide 12----------------- Comparative matrix

Comparing the data for customer service for both

DHL and Royal mail

Comparing the data for Distribution & Trans. for both

DHL and Royal mail

Slide 14----------------- Conclusion

Reflection from a critical point of view

Group presentation...