Stakeholder Relationships, Socialresponsibility, and Corporate Governance

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CHAPTER 2

6433ch02.qxd_lb 10/19/06 9:26 AM Page 28

Stakeholder

Relationships, Social

Responsibility, and

Corporate Governance

CHAPTER OBJECTIVES

CHAPTER OUTLINE

To identify stakeholders’ roles in business ethics

Stakeholders Define Ethical Issues in Business

To define social responsibility

Identifying Stakeholders

To examine the relationship between stakeholder

orientation and social responsibility

A Stakeholder Orientation

To delineate a stakeholder orientation in creating

corporate social responsibility

To explore the role of corporate governance in

structuring ethics and social responsibility in

business

To list the steps involved in implementing a

stakeholder perspective in social responsibility and

business ethics

Social Responsibility and the Importance of a

Stakeholder Orientation

Relationship Between Social Responsibility and

Profitability

Social Responsibility and Ethics

Corporate Governance Provides Formalized

Responsibility to Stakeholders

Views of Corporate Governance

The Role of Boards of Directors

Implementing a Stakeholder Perspective

Step 1: Assessing the Corporate Culture

Step 2: Identifying Stakeholder Groups

Step 3: Identifying Stakeholder Issues

Step 4: Assessing Organizational Commitment to

Social Responsibility

Step 5: Identifying Resources and Determining

Urgency

Step 6: Gaining Stakeholder Feedback

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AN ETHICAL DILEMMA*

Carla knew something was wrong

when Jack got back to his desk. He

had been with Aker & Aker Accounting (A&A) for seventeen years, starting there

right after graduation and progressing through the

ranks. Jack was a strong supporter of the company, and

that was why Carla had been assigned to him. Carla

had been with A&A for two years. She had graduated

in the top 10 percent of her class and passed the CPA

exam on the first try. She had chosen A&A over one of

the “Big Five”...