Service Concept of an Organization

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Date Submitted: 05/25/2010 04:36 AM

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Service Concept of an organization : Ex- Radisson Hotel

Service Concepts:

|Yes I Can! |

|At Radisson SAS Hotels and Resorts, we love what we do and it shows! Wherever you stay, from Spitsbergen, Norway at the tip|

|of the Arctic Circle to the warm shores of Capetown, South Africa, guests staying at a Radisson SAS hotel can be treated to|

|a fabulous stay thanks to our exceptional level of personal service. At each of our hotels, we focus on recruiting and |

|hiring people with extra drive and ambition and most importantly that special spark that can only be defined as Yes I Can! |

|spirit. |

|A cornerstone of our corporate culture, at Radisson SAS we promise to provide an unsurpassed level of attention to detail |

|by providing attentive one-to-one hospitality combined with our clever service concepts to provide the ultimate hotel |

|experience.  |

|Free high-speed Internet access |

|As part of the E@sy Connect Service concept, all Radisson SAS hotels offer Free high-speed Internet access, throughout our |

|facilities, to all registered hotel guests and meeting delegates. Just bring your laptop and check emails, download music, |

|surf the web; do it all and do it for free when you stay with us. |

|100% Guest Satisfaction Guarantee |

|In our fiercely competitive industry, we stand apart from the rest thanks to our special Yes I Can! service spirit.  We |

|love what...