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Chapter 2

Managing Work Flows and Conducting Job Analysis

OBJECTIVE QUESTIONS

1. To compete and use its material and human resources effectively, an organization needs a proper fit between its business strategy and the appropriate:

a) business plan.

b) HRIS system.

c) management team.

d) quality-of-work life program.

e) organizational structure.

Answer: e E--Recall Page: 48

2. The choice of a prospector strategy for a business would be most appropriate when:

a) the company is operateings in an uncertain business environment.

b) the business environment is relatively stable.

c) its products are at the maturity stage in their life cycle.

d) it has a functional structure.

e) its management practices top-down decision making.

Answer: a M--Integration Page: 49

3. Cheap Shoes manufactures a line of inexpensive shoes. It chooses to use a defender strategy, which means the most effective structure for them would be:

a) decentralized decision making.

b) maximizing autonomy among divisions.

c) setting up a functional structure based on a division of labor.

d) utilizing self-managing work teams.

e) establishing a flat structure.

Answer: c E--Application Page: 49

4. A company with a prospector strategy would most likely:

a) have a bureaucratic organizational structure.

b) have decentralized control, giving employees more responsibility.

c) use a vertical information system.

d) implement decisions from the top down.

e) use hierarchy to resolve conflict.

Answer: b E--Recall Page: 49

5. A firm can choose any one of a number of organizational structures. A company with a defender strategy would be best served by a:

a) flat organizational design.

b) boundaryless organizational design.

c) bounded organizational design.

d) bureaucratic organizational design.

e)...