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Date Submitted: 03/11/2013 03:53 AM
Baliuag University
Baliwag, Bulacan
AIRLINE PRACTICUM REPORT
ON
PHILIPPINE AIRLINES
PAL GATE 1-A Andrews Avenue, Nichols, Pasay City
TRAINING PERIOD: December 2012 to February 2013
In Partial Fulfillment of the requirements for the course
TM 114 (AIRLINE PRACTICUM)
For a degree in
Bachelor of Science in Tourism Management
School of Hospitality Management and Tourism
College of Education
Baliuag University
Gil Carlos St. Baliwag, Bulacan
SUBMITTED TO:
Mrs. Alora Erica Salcedo
SUBMITTED BY:
Sarah Jane D.C. Dalusong
Table of Contents
Acknowledgement
CHAPTER I
Introduction
Complete Name
Name of Owner
General Location
Location Map
Establishment Mission and Vision
Organizational Chart
Facilities
CHAPTER II
Discussion of Findings/ Analysis/ Recommendation
A. Organizational Structure
B. Operation System and Procedures
C. Facilities Equipment
D. Manpower scheduling, work method, styles and communication
E. Work Atmosphere, lay out, ventilation, color scheme of office, interpersonal relations
F. Use of material resources
G. Sanitation procedures/practices
CHAPTER III
Conclusions
CHAPTER IV
Bibliography
ACKNOWLEDGEMENT
First and foremost to our Almighty God, for giving me strength every day, for the guidance and good health, for the graces and blessings that help me to perform the task as part of my OJT.
Allow me to thank the people behind the success of my OJT at Philippine Airlines – Ground Equipment and Services Purchasing Division to have my training there; Manager Richard T. Chua, Mrs. Annaliza Chan Chiapoco and to all the staff of the purchasing division for guiding and teaching me everything about the work assignment and also for helping me do the task.
To our professor, Mrs. Alora Erica Salcedo for the patience and guidance that she has given us, for the tips and encouraging words that she has shared us to succeed in the workplace.
To my parents, Enrique R. Dalusong and...