Project Plan

1 What are the characteristic that you consider most important for a team to perform at a high level?

As part of my readings and other research I consider the following characteristics as most important for a team to perform at a high level.

1. Develop clear goals and plans- An HPT begins with a clearly defined mission that describes the specific purpose for the team’s existence. In addition, the team sets goals on a regular basis and is effective at developing and implementing plans. The team members are clear about goals and priorities, and consistently act in ways that support the team’s overall mission and goals.

2. Enhance communication among members.- An HPT has members that freely share information, are open and honest with each other, listen to each other, and provide each other with both positive and constructive feedback. The team also employs a specific process to facilitate the dissemination of information on a regular basis (e.g., informational meetings).

3. Develop and maintain positive relationships among members.- An HPT has members that respect, support, cooperate with, and trust each other. Such teams proactively work to build positive relationships by providing opportunities for social interaction, by giving assignments that put staff into contact with individuals they don’t normally interact with, and by providing cross-training opportunities.

4. Solve problems and make decisions on a timely basis.- An HPT is effective at identifying and resolving problems, as well as making successful group decisions. In addition, the team involves all members in the problem-solving and decision-making process.

5. Successfully manage conflict- An HPT is effective at identifying and resolving conflicts in a timely and mutually beneficial fashion. High-performing teams also minimize the occurrence of conflict by implementing communication and conflict resolution training, by incorporating ongoing team-building activities, and by encouraging the...