Computerized Hotel Management System

A Proposed Computerized Hotel Management System

for Hotel Castro Cotabato City

Rex Marvin Glimada

Mark Dominic Polo

Maynard Tana

Mary Ann Cayang

Arlene Lagsub

October 2011

CHAPTER 1

INTRODUCTION

The advent of new technology gave rise to easy and hawk free interaction between and among humans, whatever it is, business, science, task a person takes on the quality and speed of carrying it out are enhanced with automation at the core of the efficient.

Today, many systems have used an automation process like using computer system, due to the efficient and accuracy. Hotel reservation system is a transaction processing system, in this system there are more advantages rather than a manual hotel reservation.

A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation in time past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control.

1.1 Background of Study

It was December 8, 1990 when Hotel Castro was established. It is located # .47 Sinsuat Avenue Cotabato City and managed by Ricky Castro. The establishment offered room accommodation, catering services and function rooms for conference and seminars.

Presently, Hotel Castro is experiencing some problem with regards to the system transaction with their customers due to manual basis system .They are still using manual method

Through log books which causes series of services transaction delayed. Consequently, the unnecessary delay cannot be tolerated anymore by the clients and customers.

The proponents make suggestion for solution of the certain problem to apply the advance system through computerized system approach. This will edit, delete, filter and secure the record of the customers that will serve also as the confidential records to be kept as quick and as...