Organisation Culture

(Chapter–4)

ORGANISATIONAL CULTURE

Meaning and Dimensions:

Organisational culture or climate refers to a set of values, beliefs and norms that are shared by an organisation’s members. The organisation culture influences the morale, motivation and performance of its members.

The Main features of organisational culture are as follows:

1. Organisational culture is a combinat6ion of social, cultural, physical, psychological, and other conditions within an organisation.

2. It influences the motivation, attitudes, behaviour and performance of the members of an organisation.

3. It gives a separate identify to the organisation as compared to other organisations, as each organisation has its own set of values, beliefs, practices, customs, etc.

4. The organisational culture evolves over a fairly long period of time.

5. It can be relatively stable over a period of time. However, there can be changes in the organisation culture, with a change in top management, to management’s philosophy.

6. It is invisible and abstract, although it is perceived and experienced by the members of an organisation.

7. Organisation culture can bring name and goodwill to the organisation.

8. It can provide opportunities and threats to its members.

The main dimensions or constituents of organisational culture are as follows:

1. The plans policies of an organisation.

2. The rules and regulations of the organisation.

3. The goals, priority, values, and beliefs of an organisation.

4. Social responsibility of the organisation toward various sections of the society such as customers, dealers, suppliers, etc.

5. The competence and character of the top management of the organisation.

6. The facilities and treatment to the employees in the organisation.

7. Style of leadership followed by managers in the organisation.

8. Reward and recognition structure in the organisation.

9. The organisational structure in terms of superior-subordinate...