Analysing Change Management Process of Ceylon Oxigen

Executive Summary

Ceylon Oxygen Limited (COL) was incorporated in 1936 in Sri Lanka. Since its inception, COL has been in the forefront of providing medical and industrial gases in the country. It offers an extensive product range that includes oxygen, dissolved acetylene, nitrogen, dry air, compressed air, breathing air, carbon dioxide, nitrous oxide, dry ice and other gas mixtures which are manufactured at its own plant. It has an international standard laboratory which enables its specialists to test the purity of its gases, and ensure consistency in quality, quantity and reliability. However limitations in the current systems and processes in use, dynamics in the macro and micro environment and pressure from the governement to improve on it’s business posed several challenges to Ceylon Oxygen.

This report initially focuses on understanding the nature and cause of the change, objectives of the change, change process and also attempts at answering the question as to whether a change which is positive in nature can lead to resistance. Thereafter the report focuses on the organisation’s objectives, history and structure, which are all likely to have a significant influence on the change process. Recognized aspects of the change process are then discussed. Further, a number of literature reviews of related change initiaitves and implications are discussed.

The methodology for gathering of feedback from employees is discussed wherein several primary and secondary data sources have been detailed so as to cover a wide spectrum. The sequence of data gathering and analysis are also discussed. The report concludes by analysing the traits, professional and educational backgrounds of the Change Management Team members in order to identify how their relative strengths could be best utilised for the change process.

TABLE OF CONTENTS

Page

1.0 Introduction 4

1.1 Causes for The Change 4

1.2 Reasons for Choosing this...