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Date Submitted: 04/06/2013 05:56 PM
Welcome Introduction to Hotel Logistics
CILT Oct 16th, 2008
By Lucy Lei Kuehne + Nagel Pte Ltd
Agenda
1. 2. 3. 4. 5. Trend in Luxury Hospitality Industry Unique about Hotel Logistics Hotel Logistics Products Case Study- Global Amenity Distribution Q&A
Trend in Luxury Hospitality Industry
• • • • • • • • Stake holders take control of supply chain Business model for multiple openings Wows to Sun & Sand destinations Mega integrated projects Hotel operators global brand standard Amenity supply move to lean logistics 3PL / 4PL plays more significant role Move towards green logistics
Agenda
1. 2. 3. 4. 5. Trend in Luxury Hospitality Industry Unique about Hotel Logistics Hotel Logistics Products Case Study- Global Amenity Distribution Q&A
Unique Feature of Hotel Logistics
• Logistics & Vertical Industry Logistics • Hotel Logistics
– – – – – – – – Multiple stakeholders Defined Project Period Complexity Solution & consultation Combination of old & new transport mode Service reliability & knowledge Project management Heavy opportunity cost of failure supply chain
Mode of Transportation
Mode of Transportation
Mode of Transportation – the Final Miles
Agenda
1. 2. 3. 4. 5. Trend in Luxury Hospitality Industry Unique about Hotel Logistics Hotel Logistics Products Case Study- Global Amenity Distribution Q&A
Hotel Logistics Products
• • •
Pre-opening Logistics Mock-up room Logistics Post-opening Logistics
Pre-opening logistics
• FF&E (Furniture, Fixture & Equipment) • OS&E (Operating Supply & Equipment) • GS&E (Gaming Supply & equipment)
FF&E and OS&E Logistics
• • • • • • • • • Customs regulations Duties and taxes Hotel site survey VM and POM Freight collection & consolidation Expediting Project warehouse Delivery, installation and recycling Project management
Mock up room logistics
Full coordination of all mock-up room shipments from cargo collection in origin until timely positioning of all items in the show...