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A Comprehensive Method for BPR
April, 1995
Michael Brydon
Paul Chwelos
Darrell Jung
Errol Smythe
© Copyright 1995. All rights reserved.
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Executive Summary
Business Process Reengineering (BPR) is touted as a method for achieving
dramatic improvements in business performance. However, it is common knowledge that
the majority of BPR efforts fail to achieve the benefits targeted. “Methodologies” have
been recommended as a tool to increase the likelihood of success of BPR projects. Not
only do there exist dozens of competing methodologies, but there is also little consensus
as to what, exactly, constitutes a methodology.
In this report, a definition of a “Business Process Reengineering Method” is
presented. The literature on BPR methods is surveyed, analysed, and integrated to
produce a comprehensive method for conducting BPR. This method is compared to other
methods and used to develop a framework by which to evaluate BPR methods.
The comprehensive method is used as a basis from which to develop an
understanding of the tools and techniques that would be helpful to support BPR. The
existing tools and techniques (both computer-based and manual) are surveyed in light of
this understanding.
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EXECUTIVE SUMMARY.......................................................................................................................... 2
INTRODUCTION........................................................................................................................................ 5
PURPOSE OF DOCUMENT........................................................................................................................ 5
OBJECTIVES AND SCOPE OF PROJECT.................................................................................................... 5
MAIN PROJECT ACTIVITIES..................................................................................................................... 5
INFORMATION SOURCES...