Internal Communication in Business Enviroment

STAGE 1

MIND MAP:

Layers of management

Participatory Management Style

Improved Processes and procedures

Trust in Management

KEY ISSUES:

The case study analysis of United Mining Resources was done in a methodical manner and the following key issues were spotted:

1. Rapid Growth in operations and unplanned organisation following the growth.

2. Sharing of future plans within the organisation.

3. Co-ordination and focus to achieve mutually agreed goals.

4. Direction and objectives are not shared / followed company wide.

5. Monitoring of Performance against KPIs and plans.

6. Motivation and Focus of employees.

7. Lack of training and knowledge of employee to communicate openly and concisely

8. Lack of feedback process and management involvement in understating employee perception.

9. Time and meeting management skills to ensure utilisation of resources and correct communication.

10. Owning and delivering information and goals to the organisation is not aligned with job and management functions.

STAGE 2

Why is sound internal communications critical for organisational success?

The following are the key aspects to be understood and elucidated

1. Organisation Structure

a. Team Function and Composition

b. Belbin’s Team Roles

2. Team Diversity

3. Decision Making

Management Layers, Improve Process and Methods, Empowerment

4. Leadership and Direction.

Team Effectiveness, Leadership and Management, Path-Goal Theory and 4 Principles of Leadership

5. Communication – The Strategic Tool

Explain the key factors that lead to effective internal communications.

The following are the key aspects to be understood and elucidated

1. Targets of effective Communication

a. Vision and Leadership

b. Delegation and Empowerment

c. Understanding Teams

2. Vehicles of Internal Communication

a. In person Communication

b. Technological Advancements

c. Survey’s and...