Submitted by: Submitted by classwiz
Views: 471
Words: 1158
Pages: 5
Category: Business and Industry
Date Submitted: 04/21/2013 01:06 PM
Memorandum
To: Bob Smith, CEO
CC:
From: Ciera Jeter, CIO
Date: 3/24/2013
Re: BPO and Cloud Computing Analysis Report
Smith’s Information services
In response to your request I have prepared an analysis on the following potential data center outsourcing option:
* XPERTECHS
* Verizon
* iCore
XPERTECHS
XPERTECHS is a local company that has been servicing IT outsourcing needs for about 15years. They provide the following services:
* Managed Services
* Monitor all network assets to identify and solve issues before the business is affected
* Spam filtering
* Anti-Virus Protection
* Server monitoring
* Unlimited local Helpdesk Service
* Back Up & Recovery Services
* Allows business continuity after unforeseen events
* Cloud Services
* Allows business to share, edit, and publish documents in a unified system
* Desktop On-Demand; enables access to work anytime anywhere
The cost for these services vary from each service, however they there is a flat monthly rate, some service depend on our equipment and number of users. XPERTECHS offers a Time and Materials type of contract, services depending upon level of usage.
Verizon
Verizon, a company we are all familiar offers a variety of data center services as well. They include:
* Conferencing & Collaboration – helps stay connected anytime
* Virtual Communications Express
* Google Apps for Verizon
* Audio Conferencing
* Net Conferencing
* Networking
* Managed Networking
* Private IP
* Ethernet
* SONET
* Private Line
* IP VPN
* Equipment & Hardware
* Avaya
* ADTRAN
* Cisco
* Internet
* Internet Dedicated Access
* Mobile Backup
* FiOS
* High Speed Internet
* Secure Gateway with Private IP
* Integrated Solutions
* Enterprise Cloud
The Enterprise...