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Clean-Net Solutions

D’Ainsley T. Smith

HRM/531

March 13, 2013

Professor Freeman

Clean-Net Solutions

Clean-Net Solutions is a local office building/commercial cleaning company. The key to future profitability of an organization depends on the productive, effective, and assertive performance of the sales department. The company’s job analysis will provide a detailed forecast for training, transfer, and promotion plans for the human resources department. The job description will outline a summary of employee task requirements, and job specifications. Several concepts have been considered with the development of the new sales department such as staffing, training, performance metrics, and associated costs.

Job Description and Specifications

Current Available Opening

Salesperson

The sales department is a new division within the Clean-Net company, and the departments objectives for salesperson’s is to generate leads, provides excellent customer service, provide customers the value of purchasing products and services, and simply make sales. The company will provide a six-week employee training, monitor regulations relevant to the organizations training process that will lead to cleaning service contracts. Training will consist of lead generation, proper sales techniques and sales skills, compliance, product knowledge, customer care solutions, and account servicing.

Required/Desired Skills

• Professionalism

• Detailed work ethic

• Self motivated

• Team-player

• Active listening Skills

• Adaptability

• Some Knowledge of industrial/sanitation cleaning supplies

• Industrial sanitation/cleaning compliance regulations

• Skilled in optimizing sales opportunities

• Effective communication skills

• Ability to solve customer issues

• The ability...