A Day in the Life

A Day in the Life

Rachel, the project manager of a large information systems project, arrives at her office early to get caught up with work before her co-workers and project team arrive. However, as she enters the office she meets Neil, one of her fellow project managers, who also wants to get an early start on the day. Neil has just completed a project overseas. They spend 10 minutes socialising and catching up on personal news. It takes Rachel 10 minutes to get to her office and settle in. She then checks her voice mail and turns on her computer. She was at her client’s site the day before until 7:30pm and has not checked her email or voice mail since 3pm the previous day. There are 7 phone messages, 16 emails and 4 notes left on her desk. She spends 15 minutes reviewing her schedule and “to do” lists for the day before responding to messages that require immediate attention. Rachel spends the next 25 minutes going over project reports and preparing for the weekly status meeting. Her boss, who just arrived at the office, interrupts her. They spend 20 minutes discussing the project. He shares a rumour that a team member is using stimulants on the job. She tells him she has not seen anything suspicious but will keep an eye on the team member. The 9am project status meeting starts 15 minutes late because two of the team members have to finish a job for a client. Several people go to the cafeteria to get coffee and doughnuts, while others discuss last night’s football game. The team members arrive, and the remaining 45 minutes of the progress review meeting bring to the surface project issues that have to be addressed and assigned for action. After the meeting Rachel goes down the hall to meet with Victoria, another IS project manager. They spend 30 minutes reviewing project assignments since the two of them share personnel. Victoria’s project is behind schedule and in need of help. They broker a deal that should get Victoria’s project back on track She returns to...