Quality Maintenance Technician Ii (Qmt 2)

Quality Maintenance Technician II (QMT 2)

Robert Allen Pustejovskey

Bus114 Principles of Supervision

Instructor: Tracey Lauterborn

18 March 2013

Quality Maintenance Technician II

The Job orientation for a Quality Maintenance Technician II (QMT2) is different than other jobs orientation. The QMT Orientation takes 6 weeks for the technician to be ready for the work that he/she will be doing. If the QMT does not have this 6 week orientation they will sure to fail at their job. The following is a break down for the orientation that a QMT 2 goes through.

Week 1 Day 1

* The QMT will meet with the District Facility Maintenance Manager (DFM) at the District office to get things on the way. The DFM will assign the QMT obtain an E-mail address for the new hire. Once the QMT has the e-mail address then the DFM will input the information into the Sears Maintenance Area Repair Technician (SMART) so the new technician will have access to.

* DFM will have the QMT fill out the paper work for the Sears Corporate Credit Card and gain access to the Concur system to get road mileage paid.

* After gaining access to the Concur system the DFM will give the QMT the travel Policy.

* After getting access the Smart system the DFM will assign the new QMT store that he/she will be taking care of. This could range from 2 to 5 stores.

* The DFM will so the QMT how to enter in work orders and how to complete the work orders in the SMART system

* Then the DFM will get access to the Pebble and get the QMT set up and go over the importance of this system.

* DFM will take the new QMT shirt, and pants sizes and order the QMT their shirts, pants, jackets, hats, coveralls and all the Personal Protective Equipment (PPE).

* The DFM will give the new QMT the names and number of the other QMT’s in the district that he/she could call if problems rise after the 6 weeks are over. Then the DFM will give the QMT 2 the Phone numbers to the national and local...