No Marshmallows, Just Term Papers
Production and Operations Management
Prepared by Dr. Stephen Hartman, School of Management, New York Institute of Technology.
1. Define production operations management in your own words. Will your definition accommodate both manufacturing and service operations?
Productions/operations management can be defined as the management of all activities directly related to the creation of goods and/or services through the transformation of inputs into output.
2. Consider the potential contribution of information sciences to P/OM. Why is the management of information of such great importance in the management of "production"?
The management of information is of great importance to produc-tions/operations management since:
(a) without "information" one would have no knowledge of the state of input resources, process performance, or output goods and/or services;
(b) properly developed information systems can contribute to the overall integration required to allow a firm to produce on a competitive basis:
(c) "good" decisions require "good" information - the right information, at the right place, at the right time.
3. The marketing, operations, and finance accounting functions can be outlined . Prepare a chart outlining the same functions for:
a) a large metropolitan newspaper
b) a local drugstore
c) a college library
d) a local service organization (Boy Scouts, Girl Scouts, Rotary International, Lions, Grange etc.)
e) a doctor's or dentist's office
f) a jewelry factory
The actual charts will differ depending upon the specific organization considered. The important thing is that students come to recognize- that all organizations require, to a greater or lesser extent, (a) the three primary functions of operations, finance/acoounting, and marketing; and (b) that the emphasis or detailed breakdown of these functions is dependent upon the specific competitive strategy employed by the firm.
4. Do the preceding assignment for some...