Strategic Quality Management

BTEC – Level -7: Extended Diploma in Strategic Management and Leadership

Westford – Assignment Tasks

Unit 11 : Strategic Quality and Management Systems

Learning Outcomes | Assessment Criteria (AC) to Test Outcomes | FEEDBACK |

Learning Outcome 1Understand the role of operations management in an organization | Task 1AC1.1 - explain the importance of effective operations management in achieving organizational objectivesAC1.2 - evaluate the success of existing operations management processes in meeting an organization’s overall strategic management objectives | Has included the importance of operations management. Mentioned about Toyota’s operations management tools.Has included the necessary points and has met the learning outcomes. |

Learning Outcome 2Understand the importance of managing quality in an organization | AC2.1 - explain the importance of effective quality management in achieving organizational objectivesAC2.2 - evaluate the success of existing quality management processes in meeting an organization’s overall strategic management objectives | Has included the importance of quality management with reference to the case and has specified the tools used in the case.Has met the learning outcome and discussed on the success of using the tools in this case. |

TABLE OF CONTENT

No | Content | Page no |

1 | Introduction | 4 |

2 | Explain the importance of effective operations management in achieving organizational objectives | 4 to 8 |

3 | Evaluate the success of existing operations management processes in meeting an organization’s overall strategic management objectives | 9 to 11 |

4 | Explain the importance of effective quality management in achieving organizational objectives | 11 to 12 |

5 | Evaluate the success of existing quality management processes in meeting an organization’s overall strategic management objectives | 13-15 |

6 | Conclusion | 16 |

7 | Reference | 17 |

TOYOTA MOTOR CORPORATION

Introduction

Toyota...