Knowing Your Audience

Knowing Your Audience Paper and Communication Release

BCOM275

Professor Kai D. Hintze

Student Name: Angela Jungeun Kim

Dec. 2. 2012

Knowing Your Audience Paper and Communication Release

An accident such as this tends to bring people together and they all want to see what they can do to help. Your audience has friends, families, reporters, public service workers, by standers, and co-workers. However, the consensus is the same. “How can be done to get the workers out?” Since we are dealing with a blend of roles, then we should always been the facts but also show empathy. When conveying facts some may appear matter of fact, and we never want to seem matter of fact when we are dealing with lives. To the family of the trapped miners I would chose to use the face-to-face approach since such a sensitive matter at hand where their family member’s lives are at risk. However, give too much information about the events that possibly lead to the collapse because cause any more sorrow or panic than necessary. It is wise to keep the family informed of any developing information because it is best they here it from you instead of miss-information from the news. Until the whereabouts of the miners have been confirmed, it is best to not mention that part to the family.

The considerations that you need to keep in mind when addressing the family members is that many of them are going to be frightened and scared for the safety of their family members. You will want to have all your facts and be prepared to answer many difficult questions concerning the well being of the miners and how long it is going to take to rescue them, as well as providing them with the facts about how this happened. A good thing to do in a situation like this is to offer professional counseling to the family members. The main concern for me at this moment is to make contact with the miners, establish a line of communication and path to provide supplies,...