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Bock et al./Behavioral Intention Formation in Knowledge Sharing

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BEHAVIORAL I NTENTION FORMATION IN KNOWLEDGE SHARING: EXAMINING THE ROLES OF EXTRINSIC MOTIVATORS, SOCIAL-PSYCHOLOGICAL FORCES, 1 AND ORGANIZATIONAL CLIMATE

By: Gee-Woo Bock Department of Information Systems School of Computing National University of Singapore 3 Science Drive 2 Singapore 117543 SINGAPORE bockgw@comp.nus.edu.sg Robert W. Zmud MIS Division Michael F. Price College of Business University of Oklahoma Norman, OK 73019-4006 U.S.A. rzmud@ou.edu Young-Gul Kim Graduate School of Management Korea Advanced Institute of Science and Technology 207-43 Cheongryang, Dongdaemoon Seoul 130-012 KOREA domino2@unitel.co.kr

1 V. Sambamurthy and Mani Subramani were the accepting senior editors for this paper.

Jae-Nam Lee School of Business IT Kookmin University 861-1, Jeungreung-Dong, Songbuk-Gu Seoul 136-702 KOREA and City University of Hong Kong Tat Chee Avenue, Kowloon Tong HONG KONG isjnlee@kookmin.ac.kr

Abstract

Individuals’ knowledge does not transform easily into organizational knowledge even with the implementation of knowledge repositories. Rather, individuals tend to hoard knowledge for various reasons. The aim of this study is to develop an integrative understanding of the factors supporting or inhibiting individuals’ knowledge-sharing intentions. We employ as our theoretical framework the theory of reasoned action (TRA), and augment it with extrinsic motivators, social-psychological forces and organizational climate factors that are believed to influence individuals’ knowledgesharing intentions.

MIS Quarterly Vol. 29 No. 1, pp. 87-111/March 2005

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Bock et al./Behavioral Intention Formation in Knowledge Sharing

Through a field survey of 154 managers from 27 Korean organizations, we confirm our hypothesis that attitudes toward and subjective norms with regard to knowledge sharing as well as organizational climate affect individuals’ intentions to share...