Grievance Procedure

Raymond Davila

Palm Beach State College

Man 4401

Professor Wendy Powell

April 24, 2013

St. Mary’s Nurse’s Grievances Process, Pros/Cons and costs

This paper discusses how is the grievance procedure of the nurses union in St. Mary’s hospital in West Palm Beach, Florida, as is written in their contract. This paper also shows the pros and the cons of the grievances process and the cost involve in trying to result the grievance.

The grievance procedure starts on page 14 under the article 9 and part a present the definition of what is a grievance. Part B states the procedure and is divided in three steps.

Step 1- A registered nurse should informally attempt to resolve the grievance with his/her supervisor. If the grievance is not resolve, the registered nurse should involve a union delegate and have a discussion with the direct supervisor. This is the first step to follow before a written grievance is submitted at step 2.

Step 2- After meeting with the immediate supervisor and not obtaining an informal solution to the grievance, the registered nurse is require to submit in writing the event that cause the grievance to a designated representative within fifteen calendars days. In the case, regardless of the registered nurse knowledge, the grievance is required to writing and summit to the representative within thirty calendars days. The written grievance has to indicate the specific infringement of the agreement and place all the facts in which the claim is based. It would take approximately ten calendars days after receiving the written grievance to meet with the representatives to discuss the grievance. Three specific persons, the grievant, the union delegate and the union representative should be in that meeting. The respond of the grievance shall be in writing within ten calendars days.

Step 3 – If the registered nurse is not satisfied with the response of step 2, then the next step is to bring the grievance to...