Submitted by: Submitted by maiden
Views: 287
Words: 452
Pages: 2
Category: Other Topics
Date Submitted: 11/05/2013 04:59 PM
1. Management ____________ are the daily work activities, while management ____________ are their abilities, talents, or capabilities to perform the work.
| roles; functions |
| roles; titles |
| functions; roles |
| functions; skills |
2. Which of the following is not a decisional management role?
| entrepreneur |
| disturbance handler |
| investigator |
| resource allocator |
3. Which management function focuses on creating a structure to facilitate the accomplishment of goals?
| organizing |
| planning |
| leading |
| staffing |
4. Quality is defined by whom?
| internal customers |
| external customers |
| both internal customers AND external customers |
| neither |
5. Differing cultural and national origins, varying ethnic and racial backgrounds, different age groups and mental capabilities represents:
| a management myth. |
| globalization |
| skills of management |
| diversity |
6. Managers whose expertise lies primarily in one or another of the speciality areas such as marketing, operations, or finance are known as:
| middle managers. |
| supervisors. |
| top managers. |
| functional managers. |
7. The management function that lays the groundwork for all other functions and is the first step taken when performing them is called:
| organizing. |
| controlling. |
| staffing. |
| planning. |
8. The premise that all managers reflect and systematically plan all work through each day is a(n) ____________.
| reality |
| common myth |
| acceptable social standard |
| practiced technique |
9. Quality of organizational achievements can be identified by measuring ____________.
| amounts of immediate profits |
| expanding overseas markets |
| number of skilled employees |
| customer needs being met |
10. Managers that establish long-term companywide goals are ____________.
| first-line managers |
| supervisors |
|...