Life Product

Toyota European

About the report

This is Toyota Motor Europe’s fourth Sustainability Report. It covers our environmental, social and economic performance for Financial Year 2009 (FY09) from the 1st April 2009 to 31st March 2010. This report follows our 2009 Sustainability Report which was published in September 2009. This is the ninth year we have been reporting on our environmental performance. We began publicly reporting on our environmental performance in 2001 when we published our first annual Environmental Report. In 2007, we broadened the scope of the Environmental Report to include a wider range of sustainability indicators and since this date publish our Sustainability Report annually. More than 100 people have contributed to this report. They have made a great deal of effort to provide high-quality, accurate and transparent information. Without their contribution, this report would not be possible. Without the daily commitment to sustainability of all our employees in Europe, sharing the progress we have made would not be possible.

Toyota European Sustainability Report 2010 I Introduction

Report Coordination Team :

Front left to right : Gabrielle Lods, Colin Hensley, Sharka Holler, Willy Tomboy, Maria Isabel Rodriguez Leon

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Data measurement and collection

The environmental performance data is gathered from internal reporting procedures. The methodology used is in line with the Greenhouse Gas Protocol of the World Business Council for Sustainable Development and the World Resources Institute. The social performance data is from formal statistics on customer relations, quality, safety, health and human resources. The economic data is from our finance group and all financial data is in line with corporate annual reporting procedures. There have been no major changes in the reporting procedures from previous years. We have developed this report using the Global Reporting Initiative G3 Guidelines, which provide a useful framework for...